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Top 10 Questions to Ask a Moving Company

June 7, 2014 By Nicki 18 Comments

Image by hobvias sudoneighm via Flickr
Before you even invite removalists to do a walk-through of your
home and give you a quotation, there are certain questions you should ask the
company. It’s your chance to interview the removal company to ensure that will
meet your moving needs. Here’s what you need to ask.

1.      Rates and Estimates
Obviously, you’ll want to know the company’s rates. Most
remvoalists will quote by weight and distance. If they try to quote you a rate
based on cubic feet, stay well away. The estimate for moving should always be
based on weight or even per hour. Your estimate should also include all charges
involved along with method of payment.
2.      Additional Fees
Does the company charge additional fees? Some companies may
charge more awkward items or if the load has to be carried a certain distance.
Check out reviews before hiring a company to make sure there are no hidden
costs, too. Other additional costs can include transportation or fuel
surcharges, storage of goods if they can’t be offloaded on arrival and even
warehouse handling fees.
3.      Subcontractors
Sometimes, a larger removals company will subcontract services
to a smaller company. If this is what happens with the movers you’re
considering hiring, ask for the subcontractor’s details. If they’re uncertain,
think carefully before hiring.
4.      Are There Any Other
Transfers?
If you’re moving long distance, the moving company might
transfer your belongings between trucks. Such transfers do tend to increase the
possibility of loss or damage so keep this in mind when choosing your
interstate removalists in Sydney. Also, if you plan on moving during the rainy
season or in winter, ask the company if they protect your goods against water
damage.
5.      Insurance
When it comes to insurance, the removalist should provide
complete details. Insurance is usually charged as an additional cost and is
will be based on weight – so do assess the value of your belongings and compare
this to the insurance policy.
6.      Packing and Storage
Services
Ask how your items will be protected and labelled. A reputable mover
will shrink-wrap your furniture and provide blankets to wrap items in. Smaller
companies may well charge for such a service.
Also, make a list of your items to keep track of them and find
out how the company plans on labelling and tracking your belongings.
You should also find out if the moving company asks for an
appliances service charge and find out what their policy is for preparing
appliances for transport.
If you’re going to require storage before unloading your goods,
find out if the company offers such a service and if possible, check the
facilities out beforehand.
7.      Claims and Complaints
It’s important to ask the company if they have any unresolved
claims or complaints. If they’re a reputable company, they’ll be happy to
discuss this and offer satisfactory resolutions. You can also ask how many
complains they have had which will give you a good indication of their incident
records. If they’re not happy to furnish such details, look for other interstate
removalists in Sydney
for better options.
8.      Referrals and
Recommendations
Reliable service providers will be happy to provide letters from
satisfied clients.
9.      Will Any Documents Be
Given to Me Prior to Loading?
A professional moving company will provide you with an inventory
sheet along with an order-of-service, the estimate or quotation, and the weight
of goods if your move is shipment-based.
10.   Will a Professional come
over to do An In-Home Estimate?
Finally, a reputable service provider will be only too happy to
send over a professional to assess your home and items and prepare and
accurate, full quotation. If a mover attempts to offer a quote online or over
the phone without visiting in person, they may be giving you a low initial
quote to try and secure your custom. They probably can’t provide a guarantee
that they won’t increase the price once they see your belongings.

Be sure to ask your removers these 10 important questions before
hiring a company.

Filed Under: Moving, moving advice, moving company, Uncategorized

Comments

  1. Harper Campbell says

    August 21, 2017 at 2:01 pm

    My husband and I are starting to get ready to move out of our current home and into our new one, but we need help in knowing what to look for in a moving company. It’s good to know that one thing we need to ask about what their process for packing and storage is. This will be good to know about so that we are able to know if they will take good care of our things, and we feel we can trust them with it.

    Reply
  2. Ruckup USA says

    January 4, 2018 at 1:10 pm

    It’s not so much the questions that matter but the relationships between movers and moving staff. It’s not the inquiry you should be after but understanding all the details of moving. With sufficient tips and hospitality toward the latter it will be much safer to move for anyone

    Reply
  3. Ridley Fitzgerald says

    October 30, 2018 at 10:02 pm

    You’ve got great tips for hiring a moving service. I like how you said that it’s smart to see if the company hires subcontractors to help them move your stuff. When we move, I’d like to know exactly who’s going to help us, so that’ll be good to know.

    Reply
  4. sharon smith says

    February 1, 2019 at 11:10 pm

    I like that you said that a reputable moving company must be willing to provide their past clients’ letters. I will share this with my supervisor at work because he’s planning to hire an office moving company. The contract of the office in the building where we are currently staying will expire soon, and he needs to have the office equipment moved as soon as possible.

    Reply
  5. Santiana Hughes says

    April 1, 2019 at 7:51 pm

    I agree that you can expect a reliable moving company to share with you the letter from their satisfied clients. My husband and I are planning to move to the new house that we bought next month. This is because we want to complete our move before our apartment’s contract expires. We’ll do all your tips so we can have peace of mind that our belongings are going to be in good hands.

    Reply
  6. Ellen Hughes says

    April 16, 2019 at 9:44 pm

    I like that you pointed out that it’s best to choose a moving company that’s willing to share the letters from their satisfied clients to prove that they are reliable. My parents are planning to move to the new house that they bought next month since their old apartment is going to be demolished soon. They want to make sure that all their belongings are going to be moved safely and damage-free since they are all precious to them. I will share this with them.

    Reply
  7. Ava Mupthy says

    April 16, 2019 at 9:52 pm

    It was helpful to know that a reputable moving company should be willing to share the letters from their satisfied clients. This is something that I will surely consider because I’m planning to hire a moving company. My plan is to stop renting, so I need help with moving all my belongings to my new house as soon as possible. What I want is to have peace of mind that all my valuables are going to be handled properly.

    Reply
  8. Ed Barnes @ Trux Removals says

    June 19, 2019 at 9:15 am

    This post will be very helpful and relevant to hire a moving company more conveniently and easily.
    Ed Barnes @ Trux Removals recently posted…What to Look for Hiring a Quality Removal CompanyMy Profile

    Reply
  9. Dan Farrant says

    August 1, 2019 at 9:06 am

    Thank you for sharing the information about the moving company. People would found this blog really interesting who is looking for the Removal Companies Canterbury

    Reply
  10. David Wrona says

    August 27, 2019 at 5:18 am

    Great information that gonna help people to select the best removal company.

    Reply
  11. DARCIE says

    February 11, 2020 at 4:59 am

    To avoid moving scams and rogue movers, confirm to ask whether the mover is correctly licensed. All professional interstate moving companies should have a registration number issued by us Department of Transportation. you can check their registration number and complaint history. On the opposite hand, local moving companies who only relocate customers within an equivalent state are regulated by the state not the U.S. Department of Transportation. Therefore, local movers should hold a state license. It’s important to notice each state has its own set of moving regulations and license requirements.

    Reply
  12. David says

    April 7, 2020 at 11:53 pm

    Loved the article, thank you for sharing this wonderful information.There is no stress and workload for yourself after taking a moving company. It is important to hire the right moving company, i completely agree with you.

    Reply
  13. Prep mylan says

    May 1, 2020 at 8:37 am

    Thanks for sharing an informative blog.

    Reply
  14. Chuck Cable says

    June 19, 2020 at 1:43 pm

    Today i just found this great site. the Author cover the topic Top 10 Questions to Ask a Moving Company. I like this tips Claims and Complaints. thank for sharing this.

    Reply
  15. Katherine says

    September 17, 2020 at 12:17 am

    Wonderful idea and reflect the hiding things in front of our eyes. This #10 questions are helpful for gathering some knowledge about moving companies. In #5 you discuss about insurance but it is a must be needed for local countries?
    Katherine recently posted…Best 20 Places to Get Free Moving Boxes Near YouMy Profile

    Reply
  16. Aiden Kerr says

    October 6, 2020 at 7:24 am

    I have seen many people who hire movers on the basis of someone’s recommendation or search online and they don’t ask anything from them. At the end they feel cheated but these types of tips help to avoid such things. Everyone should follow these questions as these types of questions helps to select the best removalists who not only help to relocate safely but also give moving services at affordable prices.

    Reply
  17. Zoe Campos says

    November 17, 2020 at 9:34 am

    I appreciate you telling me that moving rates should always be based on the cargo’s weight. My sister is trying to look for local moving services that will be able to ship her artworks to me since she’ll be moving in next month. Maybe I should let her read your article so she can properly choose a company that she can trust with her stuff.

    Reply
  18. Aiden Kerr says

    February 18, 2021 at 12:06 am

    Asking smart questions will help you find the perfect moving company for your needs and help you feel confident that your possessions are in good hands. When it comes to the questions you decide to ask moving companies, the more thorough, the better.

    Reply

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Hi, I'm Nicki I'M THE GIRL WITH CHAMPAGNE TASTE AND A TIGHT BUDGET. I'M SO GLAD YOU'RE HERE!
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